10-2-2011. We interrupt this blog entry for this note…
Note: my solution (see “Here’s what worked”, below) fixes the underlying problem (corrupted registry entries), but is tedious and very involved. Two readers found other solutions that involve less work. For the “Whatever works…” approach, see the responses from Sarah and Preston that follow this article for details. Basically, Sarah edited the ois.exe path in the registry, and preston copied ois.exe from his Office 14 folder structure into the corresponding location in his Office 11 structure. I don’t know if their approaches–or mine, for that matter–will fix the problem on any given computer. But… whatever works for you.
And now we resume our irregularly-schedule blog entry.
This past Thursday, I downloaded the freshly minted Office 2010 Professional Plus from MSDN (one of several Microsoft subscription services that include first access to newly released Microsoft software). I removed all traces of the beta versions I had been running, and installed Office 2010 on my desktop and laptop—seemingly without a hitch.
On my laptop, however, there was a hitch. For some reason (cough, registry corruption, cough), on my laptop, I was no longer able to set Microsoft Office Picture Manager—the graphics display and editing program that comes with Office—as the default for opening/viewing pictures. In fact, MOPM didn’t show up as one of the Open With choices at all!
When I clicked Choose default program…, Microsoft Picture Manager didn’t show up in the Recommended Programs list, nor in the Other Programs list, nor did it appear even after clicking Browse… and selecting it in the Office 14 programs folder and clicking Open there. It was there—it’s called OIS.EXE—but it resisted every attempt to add it as a program for opening pictures.
Here’s what I tried
So, I tried a variety of rescue attempt. First, I verified that it had been installed correctly by switching to a different Windows user profile, and verifying correct operation there. Yes. That worked, so the problem must be registry corruption.
Sometimes, you can fix registry corruption by using the /r switch when you start a program—which re-registers some programs (such as Word). I don’t know if /r is supposed to work with OIS.EXE, but it didn’t.
I went into Programs and Features (I use Windows 7), removed Microsoft Office Picture Manager from Office Tools, and restarted Windows 7. Then I reinstalled MOPM, rebooted Windows 7 for luck, and tried again. No luck.
I also tried several other routes, which included going through Windows 7’s Set your default programs and Associate a file type or protocol with a program, both of which are accessed through Control Panel4Programs. None of this worked. Every place I expected to see Microsoft Picture Manager, it was MIA!
Here’s what worked
First, I completely uninstalled Office 2010, and rebooted Windows 7 as instructed by Office Setup. Next, I opened the registry editor (Click Start, and type “regedit” into the Search box, and click on regedit.exe). I searched for and deleted every registry entry that so much as mentioned ois.exe. There were about 9 or 10 entries, as I recall. Then, I rebooted Windows 7… for luck.
Next, I reinstalled Office 2010. MOPM is included by default when you install Office 2010. And, yes, I rebooted again, just for luck. I thought I’d give Setup and Windows every possible chance to fix the problem when I wasn’t watching. After it booted up, I went to my Pictures library, right-clicked on a .jpg file, and presto! Microsoft Picture Manager was back!
To set it as the default, I clicked Choose default program…, enabled Always use the selected program to open this kind of file, and I was back in business.